Tracefox Interactive Tour
Observability in action
A guided walkthrough of a real incident — from SLO breach to root cause — using a fictional e-commerce stack. Takes about 25 minutes.
The scenario
ShopCo is a fictional e-commerce company running four services in production. During a traffic spike, payment processing begins to degrade — checkout conversion drops, SLOs breach, and the on-call engineer gets paged.
shop-frontend→checkout-service→payment-service→inventory-api
01
Platform Overview
Your services at a glance
~3m
02
Trace Explorer
Following a slow request end-to-end
~5m
03
Signal Correlation
Logs, metrics, and traces in context
~5m
04
Business Journeys
Impact on your checkout conversion funnel
~4m
05
SLOs & Error Budgets
Reliability breach in context
~5m
06
Error Object Deep Dive
Root cause isolation
~5m